The Power Is in the Versatility. The Convenience Is in the Flexibility.
Mitchell’s smart self-service tools offer a complete, end-to-end workflow that covers all the bases, while tracing the steps throughout the entire auto claims process. Entirely connected. Entirely integrated. Truly beneficial.
Primarily used for minor damage, Virtual or Photo-based Estimating allows appraisers to write estimates from photos submitted through Guided Photo Capture. This method of inspection decreases appraiser travel time while increasing their efficiency. It also offers claimants greater convenience.
Guided Photo Capture
When using Photo-Based Estimating, Guided Photo Capture walks vehicle owners through an easy, intuitive photo capture tutorial, which enables customers to capture optimal photos and document the essential details that support their claim. This feature can also be integrated into your Mobile First Notice of Loss workflow or be utilized as Photo-based Estimating.
Photo Capture On-Demand
If an appraiser needs more photos to support a claim, Photo Capture On-Demand allows carriers to request additional supporting photos by sending a unique link via email or text to the vehicle owner, repair facility or any appropriate contact with access to the vehicle. The link guides users through the photo submission process. Plus, it can be activated at any point throughout the claims workflow.